I've forgotten my username or password

If you have forgotten your SCIS password, please go to our password retrieval page.

You will need to enter your SCIS username. Your SCIS username is a unique number linked to your personal login on your school or organisation's account.

You will then receive an email with instructions for resetting your password. 

Contact us 

If you do not remember your SCIS username, our customer support team can provide this for you:

• Email: [e-mail]  
• Phone: [phone] (free call in Australia) or [phone] or (toll-free in Aotearoa - New Zealand) 0800473565.